Support

App Store support with a calmer, clearer structure.

This page is for App Store support, billing questions, privacy requests, and feature troubleshooting. It is intentionally simple, readable, and direct for both users and review teams.

Last updated: March 24, 2026 Support, billing, privacy

Common topics

Profiles

Saved characters, profile state, and locally stored data questions.

Birth chart

Chart generation, analysis access, and interpretation-related questions.

AI flows

Akil Hocasi, dynamic analysis, or unexpected response behavior.

Billing

Subscriptions, restore purchase, cancellation, and refund guidance.

Before you contact us

Update check

Make sure your app is updated to the latest available build.

Restore

Use Restore Purchases if premium access does not unlock automatically.

Notifications

Check notification permissions if reminders do not appear as expected.

Deletion

Use the in-app permanent deletion flow if you want retained data removed.

Subscriptions and billing

MIADA may offer App Store managed premium subscriptions. If you start, restore, cancel, or request a refund for a subscription, the billing flow follows Apple's App Store policy.

Premium removes selected ad gates, unlocks additional character slots, and makes Akil Hocasi usage effectively unlimited.